Quick Answer Box
- United Airlines does not have a separate holiday season flight change and cancellation policy.
- Basic Economy tickets are generally non-changeable, but you can cancel them for a partial travel credit after the cancellation fee is deducted.
- You can get a 100% cash refund when canceling a Basic Economy ticket within 24 hours of booking, and when purchased at least a week before departure.
- United has permanently eliminated the change fee for standard Economy, Premium, Business, and First Class tickets.
United Airlines has no standalone official policy for holiday-season flight changes and cancellations. The airline follows standard flight change and cancellation rules, depending on the fare and ticket type. While availability may limit changes, the airline does not change its standard policy. Most Economy, Premium, Business, First Class, and award tickets have no change fees for domestic and many international flights. Basic Economy tickets come with more restrictions on flight changes and cancellations.
Can I Cancel A United Flight During The Holiday Season?
During the holiday season, you can easily cancel United Airlines flights without paying a cancellation fee if you are holding a standard or higher class ticket. Basic Economy tickets are the most restricted, and you cannot cancel them for free.
Standard Economy, Premium, and First Class Ticket passengers can cancel their flight anytime online or via the app before the plane departs for $0 in penalty fees. If you have a non-refundable ticket, you cannot opt for cash. Instead, United will save the ticket value as a Future Flight Credit.
Canceling a United Airlines Basic Economy Ticket is unlike standard tickets, as passengers cannot cancel it for free. However, if you cancel the Basic Economy ticket within the initial 24-hour grace period, United will provide you with a full refund. Whereas, if you cancel your ticket after the 24-hour cancellation window, United will deduct a cancellation fee ($99 for domestic and $199 for international flights) from the ticket value. United will refund the remaining ticket value as a travel credit.
You can read our blog on United Airlines Cancellation Fees: What You'll Actually Pay to get a full understanding of United Airlines' cancellation policy.
Does The 24-Hour Cancellation Rule Apply During The Holiday Season?
United does not change the 24-hour cancellation window during the holiday season or peak season. The airline allows all passengers, regardless of fare type, to change or cancel their flight within 24 hours of booking. The only condition is that you must book the ticket at least one week before the scheduled departure time.
If you want to know more about the 24-hour flexible booking rule and how to make changes or cancel holiday flights, check this United Airlines 24-Hour Free Cancellation Rule Explained Guide.
If you are a MileagePlus member, you can change or cancel your holiday flight for $0 as long as you make the changes or cancellations before boarding begins.
Does United Airlines Charge A Fee For Changing Or Canceling Holiday Flights?
For all standard Economy, Premium Economy, Business, and First Class tickets originating from the United States, United charges a $0 change fee. However, you must pay the difference if the new flight you change to costs more than the original.
Cancellations are free if you have a refundable ticket. However, non-refundable tickets are eligible for full flight credit.
Basic Economy Tickets are the most restricted fare, and changes follow different rules. One may apply for standby changes, but as the holiday season is peak travel time, a new flight seat won’t be guaranteed. For cancellations, Basic Economy remains nonrefundable unless you cancel within the 24-hour window.
For more detail, refer to the guide on United Basic Economy Change and Cancellation Rules.
When Severe Weather Disrupts My Holiday Flight?
UA follows its official emergency framework to handle situations where a holiday flight is disrupted by severe weather. The policy overrides your ticket’s standard, rigid rules, including the non-changeable Basic Economy tickets. The Travel Waiver policy allows you to:
- Move your flight to a different date for free.
- Skip the price difference fee and book a new flight, even if it's more expensive.
- Cancel for a full credit and get back 100% of your funds used for the flight.
- Rebook or cancel Basic Economy tickets with full flexibility.
- If the city has multiple airports, switch your departure or arrival to a sister airport at no extra charge.
If you want to know more about the Weather Delay and Travel Waiver Policy, read this blog on United Airlines Weather Delay & Travel Waiver Policy.
Can I Make Same-Day Changes To My United Airlines Holiday Flight?
Same-Day Standby or Same-Day Confirmed Change policy still applies to flights, regardless of the holiday. These policies allow you to officially change your flight time or routing to a new flight departing within 24 hours of the original scheduled departure, or add your name to a standby list for an earlier or later flight.
However, the Same-Day Confirmed Change Policy does not apply to Basic Economy passengers. To understand the Same-Day flight change policy, check this guide on United Airlines Same-Day Change and Standby Policy.
During the holiday season or peak travel time, flights are mostly prebooked. The airline does not change any rules during Christmas, Thanksgiving, or New Year. However, the main challenge you may face during these holiday seasons will be availability. Higher demand, limited alternative flights, higher fares, and seasonal weather disruptions make it difficult to find an alternate option after cancellation or change.
To know more about the change and cancellation policy followed for Christmas, Thanksgiving, or New Year flights, read this blog on United Airlines Flight Change & Cancellation Policy: Complete Guide.
What Flight Changes Can Be Made During Holiday Season?
For a standard United Airlines holiday flight ticket (Standard Economy or Premium cabins), you can change travel dates, departure times, and routing. However, you cannot change the name on the ticket. United Airlines follows specific rules for making changes to eligible tickets. Read this guide to know all the related rules on what you can change/correct on a United Airlines holiday flight: United Airlines Name Change / Correction Policy.
How To Change And Cancel A United Flight During The Holiday Season?
Changing or canceling a United Airlines flight during a busy holiday season is easy and can be done online or through the mobile app. Changing or canceling a United flight online helps you avoid long queues on customer service phone lines.
Below is a step-by-step process on how you can change a United Holiday Flight:
- Step 1: Open your trip by visiting the United Airlines official website and clicking on the My Trips tab, or open the United mobile app and tap the Trips icon.
- Step 2: Log in to your account or enter your six-character confirmation code (PNR) and the passenger’s last name.
- Step 3: Select the changes you want to make by finding the toolbar at the top of your itinerary reservation and clicking the Change Flight option.
- Step 4: Edit your route by tapping the edit tab right next to the specific flight segment you want to change, then enter your new holiday travel dates or destinations.
- Step 5: Compare fares by browsing the available flight options. The system will show a $0 change fee and the real-time fare difference for each seat.
- Step 6: After selecting the new flight, choose your seats, review the final price difference summary, and click Confirm to reissue your ticket.
Check the step-by-step process on how you can cancel a United Holiday flight:
- Step 1: Find your booking by navigating to the My Trips section on the United Airlines website or mobile app using the confirmation code and last name.
- Step 2: Select Cancel by scrolling to the top of your reservation page and clicking the Cancel Flight tab.
- Step 3: Review the refund type, as the system will show exactly what you are eligible to receive based on your ticket type, whether it is travel credit or a cash refund.
- Step 4: If you are canceling a Basic Economy ticket, review and accept the dedicated cancellation fee to unlock the remaining balance.
- Step 5: Finalize cancellation by clicking the Confirm Cancellation tab to officially release your seats.
- Step 6: Save the receipt you receive by email, which includes the flight credit number and its exact expiration date.
Frequently Asked Questions
Can I change my United flight ticket during the holiday season?
Yes, eligible United tickets can generally be changed during holiday travel periods. The same standard ticket-change rules apply, although you may have to pay a fare difference if the new flight costs more.
Does United Airlines charge a fee to change a holiday flight?
For all economy and premium-cabin tickets, United has eliminated change fees on flights within the U.S., between the U.S. and Mexico or the Caribbean, and on international travel originating in the U.S. A fare difference may still apply.
Can I cancel my United Airlines flight during Christmas or New Year's?
Yes, you can cancel an eligible reservation, but whether you receive a refund, travel credit, or another outcome depends on your ticket and whether the trip qualifies under United's refund rules.
Can I cancel a United holiday flight within 24 hours of booking?
United has a separate 24-hour cancellation/refund policy, which may allow eligible customers to cancel shortly after purchase for a full refund. This rule depends on the booking and eligibility requirements, not whether the flight is during a holiday.
Will I get a refund if I cancel my United holiday flight?
Not every canceled ticket automatically qualifies for a cash refund. United says customers may be eligible for a refund depending on the circumstances, including cases where they did not take their United flight, did not receive a paid service, or were downgraded during travel. Qualifying refunds are generally returned to the original form of payment.
What happens if the new holiday flight costs more?
Even when no change fee applies, you may have to pay the fare difference if your new flight costs more. This is especially true during Thanksgiving, Christmas, and New Year's, when replacement flights may cost more.
Can I make a same-day change to my United holiday flight?
United offers same-day flight-change and standby options for eligible travelers. Availability and eligibility conditions apply, so holiday-period demand can affect whether another flight is available.
What happens if United cancels my flight during the holiday season?
United Airlines handles cancellations differently than voluntary cancellations. Your available options can include rebooking, while refund eligibility depends on the circumstances and applicable United policies. United directs customers seeking reimbursement or compensation for delayed or canceled flights to its Customer Care process.
What if bad weather disrupts my United holiday flight?
United may issue a temporary travel waiver for affected airports and travel dates during severe weather or other disruptions. Each waiver has its own conditions, so travelers should check the active waiver for the specific airports, dates, and rebooking rules covered.
Cheapflightsfares is an independent agency and is not affiliated with United Airlines. The given policies are subject to change. It is always advisable to verify current policies published by United Airlines on their official website