Cheap Flights Fares, LLC ("Cheapflightsfares", "Company," "Us" or "We") respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Notice and Policy (hereafter the "Policy") describes the types of information we may collect from you or that you may provide when you visit or use www.cheapflightsfares.com ("CFF.com") and the Company’s mobile website, its mobile and tablet applications (collectively herein the "App"), or use any content, functionality, and services offered on or through CFF.com or the App (collectively herein the "Website") , as well as our practices for collecting, using, maintaining, protecting, sharing, and disclosing that information.
Our Website is not intended for, intentionally targeted to, or designed for use by children under 13 years of age. We do not knowingly or intentionally collect personal information from children under 13. If you are under 13, do not use or provide any information on or through this Website, the App, or any of their features; do not register on the Website, make any purchases through the Website/App, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
We collect several types of information from and about users of our Website, including:
We collect this information:
The information we collect on or through our Website may include:
You also may provide information to be published, displayed (hereinafter, "posted") or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted, displayed, and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
When you download, access, and use the App, depending on your device’s settings and permissions and your choices to participate in certain programs, we may collect certain technical information from your device to enable the App to work properly, and/or for the other purposes described in this Policy, including:
If you do not want us to collect this information, do not download the App or delete it from your device. For more information, see "Choices About How We Use and Disclose Your Information," below.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically is statistical data and may include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. We may use third-party vendors to assist with monitoring and analyzing site activity, including but not limited to Hotjar, Google Analytics & MixPanel. It helps us to improve our Website and deliver a better and more personalized service, including by enabling us to:
The technologies we use for this automatic data collection may include:
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from any providers, see "Choices About How We Use and Disclose Your Information" below.
We use information that we collect about you or that you provide to us, including any personal information:
We may use the information we have collected from you to contact you about goods and services that may be of interest to you. For information about how you can opt out of receiving information about goods and services, see "Choices About How We Use and Disclose Your Information" below.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
We may disclose aggregated information about our users, and information that does not identify any specific individual for business purposes, without restriction where permissible under applicable laws and regulations.
We may disclose personal data and information that we collect, or you provide as described in this Policy:
We may also disclose your personal information to fulfill our legal obligations:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt-out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on NAI’s website.
We might rely on third parties, including Rakuten Advertising to help manage our marketing communications.Rakuten Advertising may collect personal information when you interact with its digital property, including IP addresses, digital identifiers, information about your web browsing and application usage and how you interact with its properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about Rakuten Advertising’s collection, use, and sale of your personal data and your rights, please visit https://rakutenadvertising.com/legal-notices/services-privacy-policy/ or https://rakutenadvertising.com/legal-notices/services-privacy-rights-request-form/
If you have signed up for an account on our Website, you can review and change your personal information by logging into your account and visiting your account profile page. You may also send us an email at [email protected] to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms and Conditions, Cheapflightsfares - Terms and Conditions. Residents of certain states within the United States may have additional personalinformation rights and choices. Please see the section on your specific state’s privacy rights, if applicable.
We take the security and protection of your information very seriously. We have implemented industry-standard measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
Unfortunately, the transmission of information via the internet is never completely secure. Although we take all reasonable security measures to protect your personal information, we cannot guarantee or warrant the security of your personal information transmitted to us online. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. If we learn that your personal information is compromised, we may notify you by email to the last known email address provided in the most expedient time reasonable under the circumstances, or as otherwise required by applicable law, provided however, we may delay notification as may be necessary while we determine the scope of the breach, attempt to restore reasonable integrity to our system, and cooperate with law enforcement.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Website. The information you share in public areas may be viewed by any user of the Website.
We will retain your personal information in accordance with all applicable laws, and only for as long as necessary to fulfill the purposes set forth in this Policy. We will deidentify, aggregate, or otherwise anonymize your personal information prior to using it for analytical purposes or trend analysis beyond the standard retention period. When we delete your personal information, we use industry standard methods to ensure that recovery or retrieval of your information is impossible. We may keep residual copies of your personal information in backup systems to protect our systems from malicious loss. This data is inaccessible unless restored, and upon restoration, all unnecessary information will be deleted.
The criteria we use to determine our retention periods include:
Information that you provide may be transferred to, accessed, stored, and processed in the United States and other countries. The data protection and other laws and standards of such countries might not be as comprehensive as those in your country. By using the Website, you acknowledge and agree that your information may be transferred to such countries, including without limitation to our facilities and those third parties with whom we share it as described in this Policy in such countries.
We restrict data transfers to those that are legally binding or essential for the provision of our business obligations.
The personal information we process may be accessed from, processed or transferred to countries other than the country in which you reside. Those countries may have data protection laws that are different from the laws of your country.
The servers for our platform are located in the United States, and Cheapflightsfares and its third-party service providers operate in many countries around the world. When we collect your personal information, we may process it in any of those countries. Our employees may access your personal information from various countries around the world. The transferees of your personal data may also be located in countries other than the country in which you reside.
We have taken appropriate steps and put safeguards in place to help ensure that any access, processing and/or transfer of your personal information remains protected in accordance with this Policy and in compliance with applicable data protection law. Such measures provide your personal information with a standard of protection that is at least comparable to that under the equivalent local law in your country, no matter where your data is accessed from, processed, and/or transferred to.
Such measures include the following:
Notice to individuals located within the territorial confines of the European Economic Area ("EEA"): This Policy and the notices contained herein are intended to comply with the EU General Data Protection Regulation (Regulation (EU) 2016/679) of the European Parliament and of the Council of 27 April 2016 (the "GDPR") and provide appropriate protection and care with respect to the treatment of your user information in accordance with the GDPR.
We limit our collection, retention, and use of such information to that which is necessary to provide you with our goods and/or services and is compliant with applicable data retention laws. As a "Data Subject" within the meaning of GDPR, under applicable law you have certain rights that you may exercise to protect your personal data, which you can exercise at any time. These Data Subject rights are:
The Data Subject may exercise these rights at any time by contacting the responsible party. The responsible party, according to Article 4 (7) of the GDPR, is Cheap Flights Fares, LLC, 815 Superior Ave, Ste. 1208, Cleveland, OH 44114, Attn: Information Security Coordinator, telephone: +1-216-302-2732, E-mail: [email protected] or [email protected].
Under applicable law, we will not process and/or disclose your personal data without a lawful basis to do so, as such bases are defined in Article 6 of the GDPR. In general, at least one of the following must apply whenever personal data is processed:
You have the right to request that we disclose certain information to you about our collection and use of your personal information unless doing so proves impossible or would create a disproportionate effort for cheapflightsfares. You also have the right to challenge the accuracy and completeness of the information and have that information amended as appropriate. Once we receive and confirm your verifiable request, we will disclose to you:
To the extent we are able under applicable law and contractual obligations, we will correct or amend personal information where inaccurate or deficient, note any disputes received, and advise third parties as appropriate.
To exercise your rights described above, please submit a verifiable consumer request to us in one of the following ways: Cheap Flights Fares, LLC, 815 Superior Ave, Ste. 1208, Cleveland, OH 44114, Attn: Information Security Coordinator, telephone: +1-216-302-2732, E-mail: [email protected] .
A consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request. We may request a copy of your government issued identification in order to verify you are the person whose information we collected, or their authorized representative.
We endeavor to respond to a verifiable consumer request within 30 days of its receipt. If we require more time (up to 60 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Under the California Consumer Privacy Act of 2018 ("CCPA") as amended by the California Privacy Rights Act of 2020 ("CPRA"), California residents have certain rights around the collection, use, and sharing of their personal information. California Civil Code § 1798.83 permits California residents who use our Website to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to [email protected] or [email protected]. To learn more about your Privacy Rights, please visit our state specific notice at California Privacy Notice - Cheapflightsfares.
Nevada consumers have a right to opt out of the sale of certain personal information collected by website operators under Nevada law (SB 220). In the preceding twelve (12) months, Cheapflightsfares has not sold your personal information to third parties (as defined by Nevada law) and will not do so in the future without providing you with notice and an opportunity to opt out of such sale as required by law. If you have questions regarding these rights, please contact us at [email protected] or [email protected].
Effective January 1, 2023, under Virginia’s Consumer Data Protection Act ("CDPA"), Virginia residents have rights regarding the collection, use, and sharing of their personal data. In the preceding twelve (12) months, Cheapflightsfares has not sold your personal data and will not do so in the future without providing you with notice and an opportunity to opt out of such sale as required by law. Cheapflightsfares may engage in "targeted advertising" as that term is defined in the CDPA.
As of January 1, 2023, you have the right to opt out of targeted advertising. Cheapflightsfares collects various categories of personal information when you use the Website, the App, or our services which are described in the Section, "Information We Collect About You and How We Use It." The Section, "Disclosure of Your Information" describes the third parties with whom we may share personal information and under what circumstances certain information may be shared.
As of January 1, 2023, you have the right to (1) request and access the personal data collected about you; (2) request to correct inaccuracies within your personal data; (3) request deletion of your personal data, though there are exceptions under the CDPA and other laws which may allow us to retain and use certain personal data notwithstanding your deletion request; (4) request confirmation regarding the processing of your personal data; and (5) obtain a copy of your personal data.
We will not discriminate against you for exercising any of your CDPA rights. Unless permitted by the CDPA, we will not:
Effective July 1, 2023, Colorado residents will have certain rights around the collection, use, and sharing of their personal data under Colorado’s Consumer Privacy Act ("CPA"). In the preceding twelve (12) months, Cheapflightsfares has not sold your personal data and will not do so in the future without providing you with notice and an opportunity to opt out of such sale as required by law. Cheapflightsfares may engage in "targeted advertising" as that term is defined in the CPA and as of July 1, 2023 you will have the right to opt-out of targeted advertising. Cheapflightsfares collects various categories of personal information when you use the Website, the App, and our services which are described in the Section, "Information We Collect About You and How We Use It." The Section, "Disclosure of Your Information" describes the third parties with whom we may share personal information and under what circumstances certain information may be shared.
As of July 1, 2023, you have the right to (1) request and access the personal data collected about you; (2) request to correct inaccuracies within your personal data; (3) request deletion of your personal data, though there are exceptions under the CPA and other laws which may allow us to retain and use certain personal data notwithstanding your deletion request; and (4) obtain a copy of your personal data.
Effective July 1, 2023, Connecticut residents will have certain rights around the collection, use, and sharing of their personal data under Connecticut’s Data Privacy Act ("CDA"). In the preceding twelve (12) months, Cheapflightsfares has not sold your personal data and will not do so in the future without providing you with notice and an opportunity to opt out of such sale as required by law. Cheapflightsfares may engage in "targeted advertising" as that term is defined in the CPA and as of July 1, 2023 you will have the right to opt-out of targeted advertising. Cheapflightsfares collects various categories of personal information when you use the Website and its Services which are described in the Section, "Information We Collect About You and How We Use It." The Section, "Disclosure of Your Information" describes the third parties with whom we may share personal information and under what circumstances certain information may be shared.
As of July 1, 2023, you have the right to (1) request and access the personal data collected about you; (2) request to correct inaccuracies within your personal data; (3) request deletion of your personal data, though there are exceptions under the CDA and other laws which may allow us to retain and use certain personal data notwithstanding your deletion request; and (4) obtain a copy of your personal data.
You can find the date the policy was last updated at the top of the page. Any changes to this Policy will become effective when posted unless indicated otherwise.
By Mail: 815 Superior Ave #1208, Cleveland, OH 44114, USA
By Phone: +1-216-302-2732
Please ensure that the subject line of any correspondence contains the word, "PRIVACY", so we can ensure that your correspondence is routed in a timely and efficient manner.