I was booked and helped by Greta and I was so grateful that she helped me. She was Patient and very helpful.
-Carlyn Tan
I recommend you to buy your flight with cheapflightsfares. It's fast, easy and the customer service is amazing.
Had a great experience with the agent, and I would recommend them.
I want to thank Cheapflightsfares, I also want to thank Wade, he was very helpful and friendly.
I purchased my ticket with Cheapflightsfares, and it was convenient, and I am happy with the service and the agent.
I want to share my experience with Cheapflightsfares agent Mia. She is an excellent person. She was able to manage to get all my needs in just less than 20 minutes.
Mia is doing a great job, and she has helped me a lot. Service has been great.
I would like to make a quick review about Erin and Coleden from CheapFlightsFares to get some help on my ticket and he assisted me, and he was very thorough and helpful.
CheapFlightsFares, use em to get your best rate for your best flight
Hello, my name is Sanjay, i recently purchased ticket using CheapFlightsFares and it was a nice experience.
I just called in and talked with Wide at CheapFlightsFares and he was excellent.
Erin was superb with helping me. This was an easy process and he was professional.
Thank you CheapFlightsFares for helping us find the right ticket to each flight.
I had a very good experience with CheapFlightsFares and I highly recommend them.
I would like to recommend this company for the ease of booking and cheap prices.
This video is on behalf of Kathy Green. Kathy is a representative for Cheapflightsfares.com and I appreciate her for resolving my issues.
Hi Edward, Disani here. I'd like to thank you for booking our out of town flight from Toronto to London. I appreciate and thank you for your help and your service. Thank you.
Thank you Sean for booking my flight on Cheapflightsfares.com
Thank you very much Cheapflightsf...
Hello Sean, thank you very much for helping me get my ticket for Phoenix. I appreciate very much and... I would like to work again with you. Thank you very much Cheapflightsfares. Thank you Read more
Thank you for booking my flight on Cheapflightsfares.com
Thank you Sean for booking my flight on Cheapflightsfares.com
I appreciate and thank you for your help and your service
Hi Edward, Disani here. I'd like to thank you for booking our out of town... flight from Toronto to London. I appreciate and thank you for your help and your service. Thank you. Read more
I'm very happy with the services of Cheapflightsfares
Good Afternoon. My name is Martha E Patino. I'm very happy and... satisfied with the services of Cheapflightsfares. Mr. Miguel Angel attended me really well. He was very considerate. I appreciate all the work this great company and its employees are doing. Thanks! Read more
I'm very satisfied with their services
Hello, Good Afternoon! My name is Jose Ospina. I booked flight tickets on CFF and would like to give... my good wishes to Miguel Angel. Congratulations to him, the company and each person involved in making the booking experience easier and smoother. I'm very satisfied with their services. I would like Read more
Everybody must call them and use their services
I booked my flights with Cheapflightsfares. I would like to recommend... Miguel Angel who attended us and understood our requirements very well. Everybody must call them and use their services. Read more
Excellent 4.7 Based on 9777 Reviews on trustpilot
At CheapFlightsFares, we believe every traveler's voice matters. Here, you will find authentic reviews and ratings from customers who have booked with us across countless destinations. From smooth flight bookings to exceptional customer support, our community shares real stories that inspire confidence and help you plan your journey with ease.
Transparency is important to us. Just as any customer-centric legit business, which is not a scam, would do, we also believe in genuine and constructive feedback from people who have booked with us. That's why all our reviews are collected directly from real customers through reputable platforms such as Trustpilot, Sitejabber, Reviews.io, Reseller Ratings, and Google Reviews. These independent review sites ensure every rating and testimonial reflects genuine experiences. Whether it's a five-star booking or constructive feedback, you can trust that the opinions shared here are honest and verified.
Prefer to hear it straight from fellow travelers? Our video testimonials showcase first-hand accounts of booking experiences, helpful tips, and memorable moments. Watch customers explain how they discovered unbeatable fares, secured last-minute deals, and received personalized assistance every step of the way. These videos offer a real glimpse into what it's like to book with CheapFlightsFares.
Read detailed feedback about our booking process, fare transparency, and overall satisfaction. Each review highlights different aspects of our service—from the simplicity of searching flights to the quality of support after booking. When you browse these stories, you'll see why so many travelers return to book with us again and again.
Have you recently booked with us? We'd love to hear your experience. Upload your own review—text or video—and help other travelers make informed decisions. Your insights not only help our team improve but also guide countless others searching for trusted flight deals.
Explore the reviews below to see why millions of travelers rely on CheapFlightsFares. From booking simplicity to friendly support, our commitment to your satisfaction shows in every story shared.
Cheapflightsfares is a duly registered and a fully compliant legal entity operating under the name Cheap Flights Fares LLC. The company is registered with the New Jersey Department of the Treasury, Division of Revenue & Enterprise Services as Foreign Limited Liability Company and with the office of the Ohio Secretary of State.
The company holds a valid International Air Transport Association (IATA) certification, confirming its recognition as an authorized travel agency. View the certificate here.
It is also a member of the American Society of Travel Advisors (ASTA) and is accredited with TRUE as a travel agency.
These partnerships prove the company’s legitimacy and reliability as an online travel agency.
We collect feedback through multiple verified channels to ensure authentic and transparent feedback. Travelers can share their experiences directly on our website using the online review submission form which also allows for video review uploads.
Additionally, we gather feedback from trusted third-party platforms such as Sitejabber, Trustpilot, Reviews.io, and through our official Facebook page. This multi-platform approach ensures that every customer’s voice is heard. Cheapflightsfares actively and directly engages with the users on these websites.
Customer reviews are a vital part of how we grow and improve. Every review, be it positive or critical, helps us identify strengths, address weaknesses, and enhance overall customer experience.
Feedback is systematically analyzed to pinpoint areas for improvement in service delivery and support process. It also serves as a valuable input for future strategies, product enhancements, and policy updates, ensuring that Cheapflightsfares continues to stay ahead of industry expectations and competitors.
Ans: The company follows a structured and transparent grievance-handling process to ensure that every concern receives a fair and timely response. Negative reviews are taken seriously and addressed through the following steps:
1. Reviews are handled by a dedicated Customer Support Team.
2. Factual elements of the negative feedback are checked and cross verified.
3. Determination of intent of reviewer: truthful or malafide, after proper cross checking.
4. Establishing contact with the reviews- phone call, email, replying to his complaint on the same platform.
5. Assurance of quick redressal of grievance.
6. Providing all redressal options to the customer.
Through this transparent review-handling system, it ensures that every customer receives fair treatment and that feedback directly contributes to service improvement.
Happy customers are much less likely to leave positive feedback about the company than the aggrieved customers. This fact is not lost to the company. So, despite being much larger in numbers than the aggrieved customers, the happy customers do not post reviews on their own. A proactive approach is, therefore, required to have reviews from them using emailers, messages or phone calls.