Quick Answer Box
- For Economy or higher fares, United Airlines charges no cancellation fee and also provides a full travel credit.
- For Basic Economy, a fee applies after 24 hours, which is based on the route.
- Basic Economy ticket refund comes back as credit
- For a full cancellation refund, cancel within 24 hours of booking.
- If United Airlines cancels or changes your flight, you get a full refund, no matter your fare.
United Airlines cancellation fee depends on the fare type, when you canceled the flight, and which destination you were flying to. As per the U.S. Department of Transportation (DOT), any passenger who cancels a flight within 24 hours of booking is entitled to a refund.
Post 24-hour window, there might be a cancellation fee, depending on the fare you booked. The rules vary for Basic Economy and other higher fare travelers. A refund is usually credited as cash or as a credit. Let us understand exactly how it breaks down.
United Airlines Cancellation Rules For Different Fare Classes
|
Fare Class |
Cancellation Fee |
Refund Type |
|
Basic Economy |
$0 cancellation fee (24-hour window); fee may vary after 24 hours |
No refund (after 24-hour risk-free period); only partial eCredit |
|
Economy (Non-Refundable) |
$0 cancellation fee |
eCredit |
|
Economy (Refundable) |
$0 cancellation fee |
Original payment method |
|
Premium Economy (United Premium Plus®) |
$0 cancellation fee |
eCredit (non-refundable fare) or cash (refundable fare) |
|
Business Class (Non-Refundable) |
$0 cancellation fee |
eCredit |
|
Business Class (Refundable) |
$0 cancellation fee |
Original payment method |
|
First Class (Non-Refundable) |
$0 cancellation fee |
eCredit |
|
First Class (Refundable) |
$0 cancellation fee |
Original payment method |
What is United Airlines 24-hour cancellation rule?
United Airlines 24-hour rule applies to all fares: if you cancel within 24 hours of booking, you get a full cash refund to your original payment method. There is no cancellation fee. If we talk about different class fares, here’s how it works:
- Basic Economy fare comes with most restrictions when it comes to cancellation and refund. While a basic economy ticket is non-refundable, you only get a full refund in cash if canceled within 24 hours of booking. There is no fee, and you get 100% of your money back in cash, the same as any other fare.
- Economy / Economy Plus fares also get a full refund in cash if the flight is canceled within 24 hours of booking.
- Premium and Higher Cabin tickets also get a full cash refund within 24 hours, regardless of how much you paid for the upgrade.
- If you have booked an Award ticket, you get a full refund within a 24-hour window. Here's the catch: you get your miles/credit back to the source, and if you paid anything via cash, the amount is credited back to the source.
For details, you can refer to a detailed blog on the United Airlines 24-Hour Free Cancellation Rule Explained.
What happens after the 24-hour window?
All tickets are eligible for free cancellation within the 24-hour window. After that, the full refund policy depends on your ticket type (refundable or non-refundable).
- Basic Economy: Cancellation is not allowed on Basic Economy unless you pay a fee (typically $99 for domestic flights and $199 for international flights). While the ticket fare is refunded as travel credit, a part of your fare is adjusted as a cancellation fee.
- Economy, Economy Plus, and premium cabins: No fee applies here. Your full fare value converts into a travel credit you can use on a future booking.
How much is the United Airlines Basic Economy cancellation fee?
The cancellation fee by United Airlines is not fixed, as it depends on the ticket fare and the destination or route. Usually, the fee is somewhere around.
- Domestic Flights: $99.00 total
- International Flights: $199.00 total
To understand this better, if your flight ticket costs you $120, you will get a credit of $21 (120-99).
United does not officially publish the mentioned fares and may vary. Remember that a refund as cash comes only if the ticket is refundable and is canceled within 24 hours of booking. Travel credits are usually added to the official account you have with United Airlines and can be used for further booking. For better information, you can refer to the blog on United Airlines Refund vs. Travel Credit.
Basic Economy fee by route type
|
Route type |
Relative fee level |
Notes |
|
Domestic, one-way |
Lowest |
Base fee tier |
|
Domestic, round-trip |
Low–Medium |
Roughly double the one-way fee |
|
International short-haul, one-way |
Medium |
e.g., U.S. to Mexico/Caribbean/nearby Canada |
|
International short-haul, round-trip |
Medium–High |
Roughly double the one-way fee |
|
International long-haul, one-way |
High |
e.g., U.S. to Europe/Asia |
|
International long-haul, round-trip |
Highest |
Roughly double the one-way fee |
What if United Airlines cancels or changes my flight?
This is where you get the refund, no matter which fare type it is. When United Airlines cancels your flight, you are entitled to get a full cash refund, even if your flight is non-refundable. Main Cabin and Basic Economy tickets also qualify for a cash refund when United Airlines cancels a flight.
United Airlines might also offer you a rebooked flight, but if you decline to board another flight, you can simply decline and get a full refund.
How To Get a Refund After Canceling a Flight?
If your travel plans have changed and you want to cancel your flight, you can simply log in to the UA official website. The steps are as follows:
Step 1: Go to My Trips on united.com or the United app and log in. Select the trip you want to cancel.
Step 2: Make sure to check the cancellation summary before confirming. This will help you understand if you get a full refund, a travel credit, or a credit minus a fee.
Step 3: Confirm the cancellation. If you are canceling within 24 hours of booking, select the refund option to get your money back to your original payment method. After 24 hours, the refund will automatically be issued as a travel credit for the full value. For Basic Economy, a cancellation fee will be charged.
Frequently Asked Questions
Q1. Can I cancel a Basic Economy ticket?
Yes, you can canel a Basic Economy ticket for a fee only within 24 hours of booking. After that, you either have to pay a fee or the ticket value gets forfeited. You might also get a partial refund depending on the situation.
Does United charge a same-day cancellation fee?
No, United Airlines does not charge a specific "same-day cancellation fee”. If you have Standard Economy & Premium Tickets, you can cancel them anytime before departure to get flight credit.
How long do refunds take?
A cash refund takes 5 to 7 business days to reflect on your original payment account.
Do I get cash or credit if I cancel after 24 hours?
The refund type depends on your fare. For basic economy, it is usually a travel credit. If your ticket is non-refundable, you get travel credit; for refundable tickets, you get cash. A cancellation fee may apply depending on the route.
What if I don't cancel and just don't show up?
The airline treats this as a no-show, resulting in forfeiture of the ticket value. You neither get a cash refund nor a travel credit, even for a refundable ticket.
Disclaimer
Cheapflightsfares is an independent travel agency and not associated with United Airlines. It is always advisable to verify the current terms on the United Airlines official website.