sun country airlines Flight Booking

About Sun Country Airlines (SY) Flights

An ultra-low-cost airline in the United States, Sun Country Airlines is based at Minneapolis?Saint Paul International Airport with headquarters on airport property. The airline has a total of 66 aircraft (an all-Boeing fleet). Sun Country caters to over 140 destinations with high activity on weekends and peak travel times. The airline serves the United States, Canada, Mexico, Central America, and the Caribbean.

Sun Country Airlines operates as an ultra-low-cost carrier with a single Economy Class cabin, offering three distinct seat categories based on legroom and perks: Best, Exit Row, and Standard. These seats offer varying degrees of comfort and amenities, allowing passengers to customize their experience.

Sun Country Airlines offers domestic flights within the U.S. and international services to destinations in Mexico, Central America, and the Caribbean. The airline offers vacation packages and primarily serves destinations from its Minneapolis/St. Paul hub.

Sun Country Airlines Check-In and Boarding Process

Sun Country Airlines offers convenient check-in via its website or mobile app up to 24 hours before departure, allowing passengers to select seats and retrieve their e-boarding passes. Airport check-in is available for baggage drop, with boarding typically starting 30-50 minutes before flight time and concluding 15 minutes before departure.

You can get your check-in in the following way:

Online Check-In

• Opens 24 hours before departure.
• Requires your last name and reservation code.
• Mobile passes are available, but non-US residents must use the airport ticket counter.
• Passengers can pay for bags and check in through the app.
• Online check-in is not available for all interline partner itineraries, these require check-in with an agent at the airport.
• Closes 60-90 minutes before departure.

Airport Kiosks

• Kiosks can be used to select seats, print boarding passes, and print bag tags.
• Passengers can look up their booking using a confirmation code, eTicket number, or by scanning documents.
• Passengers checking bags must proceed to the bag drop counter after receiving bag tags from the kiosk.
• It is advised to check in early to avoid issues, as check-in windows may vary.

Airport Counter

• Opens around 3 hours before the scheduled departure.
• Necessary for travelers with pets, infants, groups of 10+, or those unable to use mobile/online check-in.
• For domestic flights, it is recommended to arrive at least 2 hours before departure. For international flights, arrive 3 hours before, as check-in/baggage drop cutoffs are usually 60?90 minutes prior.
• For interline itineraries, check-in for Sun Country flights must be done at the Sun Country ticket counter, except when flying in from a Hawaiian Airlines connection.
• Boarding usually begins 45 minutes before departure for both domestic and international flights.

Sun Country Airlines Check-In Policy for the Frequent Flyer Program

Sun Country Rewards Plus status members receive priority check-in benefits, allowing faster service for themselves and companions on the same itinerary. Members can check in online or via the app 24 hours before departure, with dedicated airport counters available, particularly for baggage or specialized assistance.

Key Check-In Features for Members

• Plus status members (10 flights in a year) get priority check-in.
• Access to priority security lines at Minneapolis-St. Paul (MSP) Terminal 2.
• Use the Sun Country website or mobile app to check in, ensuring your member number is attached to your check-in for reward tracking.
• Members with extra baggage or requiring assistance should use the airport counter to check in.

What To Do If a Boarding Pass Is Lost?

If you lose your Sun Country Airlines boarding pass, do not panic. You can reprint it at an airport kiosk or at the check-in counter, or use the Sun Country mobile app. If you are already through security, immediately notify a gate agent for a replacement. Always have your valid photo ID ready.

If your boarding pass is lost, here are the steps you can take:

Before Security Checkpoint:

• Use a self-service kiosk at the airport to reprint your boarding pass.
• Visit the Sun Country check-in counter to have an agent print a new one.
• Re-download your digital boarding pass via the Sun Country Airlines App (nav: login).

After Security Checkpoint:

• Proceed directly to your departure gate and inform the boarding gate staff. They can verify your identity and issue a duplicate boarding pass.

If you?re Still Having Trouble:

• Find the nearest airline help desk or customer service center.

Key Tips:

• Reach the airport early so that if you lose your pass, you have extra time to reprint it.
• You will need a valid, government-issued photo ID to get a replacement.
• Using the app is the fastest way to replace a lost paper pass.

Sun Country Airlines Boarding Zones

• Pre-boarding is for passengers who need assistance or for families with small children.
• Zone 1 (Priority) is for Sun Country Rewards Plus status holders, top-tier frequent flyers, and passengers who purchased "Best" or "Better" bundles.
• Zone 2 (Preferred) is for passengers who purchased preferred seating or specific bundles.
• Zone 3-4 (Main Cabin) is for general boarding, usually from back to front.

Sun Country Airlines Baggage Policy

Sun Country Airlines allows one free personal item (e.g., purse, backpack) and one carry-on bag (24 X 16 X 11 inches) per passenger. Checked bags must be purchased, with a maximum weight of 50 lbs each. Fees apply for extra or overweight luggage, and bags must be paid for in advance to save costs.

Personal Baggage

• Every passenger gets one personal item for free.
• It might include a small backpack, purse, laptop bag, or briefcase.
• Must not exceed 17" x 13? x 9? (43 x 33 x 23 cm).
• Must fit under the seat in front of you.

Carry-On Baggage

• 1 Carry-on bag + 1 Personal item allowed per person.
• Carry-on bags must not exceed 24 X 16 x 11 inches (60 x 40 x 28 cm).
• While there is no strict weight limit listed, bags must be light enough to fit in overhead bins.
• Hazardous materials, weapons, and items that exceed TSA limits are prohibited.

Checked Baggage

• Maximum 50 pounds (22 kg) per bag.
• Maximum 62 linear inches (158 cm) combined (length + width + height).
• Fees vary depending on when they are purchased (pre-paid is cheaper) and the specific itinerary.
• Hazardous materials, including explosives, flammables, and compressed gases, are prohibited.
• For the US/Canada, the policy of the first airline on the ticket applies to all, while international rules may differ.
• Sports equipment, such as skis or golf bags, is allowed, but items over 6 feet long may incur extra fees.

Additional Baggage Policy of Sun Country Airlines

• Personal items, such as a purse or laptop bag, are allowed free of charge. However, they must fit under the seat and should not exceed the recommended dimensions of 17 x 13 x 9 inches (e.g., a purse or laptop bag).
• Carry-on baggage is allowed for a fee. However, they must fit in the overhead bin. The maximum allowed dimensions are 24 X 16 X 11 inches (including wheels/handles).
• Charges apply per bag for checked bags. However, pre-paying online at suncountry.com is cheaper than paying at the airport.
• Extra bags or bags exceeding standard size (62 linear inches) and weight (50 lbs) limits are subject to additional fees.
• Skis, golf bags, and fishing gear are generally treated as checked bags, but overweight or oversized equipment will incur fees.

Pet Policies

• Sun Country Airlines allows small dogs, cats, rabbits, and household birds in the cabin on flights within the 48 contiguous United States.
• Pets must be in an approved carrier (17 L x 13 W x 9 H) under the seat, with a limit of one pet per passenger and six pets per flight.
• The fee is $75-$100 per direction, and booking via the website or customer service is required.
• Limited to 6 pets per aircraft.
• Pets must remain in their carrier under the seat for the entire flight.
• Must have a waterproof bottom, adequate ventilation, and allow the pet to stand up and turn around.
• Pets are not permitted on international flights, on certain aircraft types, or in bulkhead or exit-row seats.
• Pets must be added to a reservation in advance through the Sun Country website or by calling them to ensure space.

Sun Country Airlines Operating Bases

Cincinnati/Northern Kentucky International Airport (CVG)

The airline opened a new base at CVG on January 31, 2026, strengthening its footprint outside of Minneapolis-St. Paul. The base primarily supports Sun Country's cargo operations for Amazon Air, leveraging CVG's fast-growing cargo infrastructure. The move is designed to support growth in scheduled passenger and cargo services. Sun Country Airlines operates approximately 16-20 monthly flights from Cincinnati/Northern Kentucky International Airport (CVG). Sun Country operates out of the Main Terminal (Concourse A)

• Top route: Cincinnati/Northern Kentucky International Airport (CVG) to Minneapolis?Saint Paul International Airport (MSP)

Minneapolis?Saint Paul International Airport (MSP)

Sun Country Airlines operates approximately 1,800 to 2,100 monthly departures from its primary hub at Minneapolis-St. Paul International Airport (MSP) is the airport's second-largest carrier. The airline operates in Terminal 2 at the airport and is a major operator, often serving dozens of destinations directly.

• Top route: Minneapolis?Saint Paul International Airport (MSP) to Cancun (CUN)

FREQUENTLY ASKED QUESTIONS

What is the fleet number and the planes of Sun Country Airlines?

Sun Country Airlines operates a fleet of 66 aircraft (an all-Boeing fleet).

What is the on-time performance/punctuality record of Sun Country Airlines?

Based on recent data, Sun Country Airlines (often referenced in flight-tracking contexts) shows mixed punctuality, with some flights experiencing significant delays. Specific flight-tracking data indicate an on-time departure rate of around 62% for some routes, with average delays of nearly 47 minutes.

What is the safety record of Sun Country Airlines?

Sun Country Airlines maintains a solid safety record, operating in compliance with Federal Aviation Administration (FAA) regulations as a scheduled U.S. carrier. Based in Minnesota, it operates a fleet of Boeing 737 aircraft for passenger and charter services, with no major fatal accidents in its recent history.

What are the annual passenger numbers carried by Sun Country Airlines?

Sun Country Airlines carried approximately 4.2 million passengers in 2024. The airline operates a hybrid model focusing on scheduled service, charter flights, and cargo, holding an 11.5% passenger share at its Minneapolis-St. Paul International Airport (MSP) hub.

Does Sun Country Airlines allow pets on flights?

Yes, Sun Country Airlines allows small cats and dogs to travel in the cabin on select flights within the 48 contiguous United States. Pets must be carried in an approved, ventilated carrier that fits under the seat, with a maximum of six pets allowed per flight. Pet reservations must be made in advance by calling Sun Country.

Does Sun Country Airlines provide wheelchair assistance?

Yes, Sun Country Airlines provides complimentary wheelchair assistance for passengers with disabilities, including transport from the curb to gates, boarding, and connecting flights. However, passengers should request this service at least 48 hours in advance.

Does Sun Country Airlines offer discounts for military passengers, students, and senior passengers?

Sun Country Airlines offers targeted, limited discounts for specific groups, including seniors (65+) and students, as well as baggage fee waivers for military personnel. These special fares are often restricted to certain routes and may require calling customer service to book, rather than being available online.

Up to what stage of pregnancy can a pregnant woman fly with Sun Country Airlines?

Based on typical airline policies and general aviation safety standards, pregnant women can usually fly with Sun Country Airlines up to 36 weeks into a low-risk, single pregnancy.