ost four hours after booking my flight, I was told that I would not be able to to cancel my reservations. The representative was not helpful at all, he did not even try to assist me in any way. Let's say that he left a bad taste in my mouth. I was not please at all with the service. The next day, I received a call from Coulson in regards to my reservation. When I finally spoke to him, He was very helpful and he cancelled my reservation. Hopefully in a couple days I will get my refund. I think they need to state (in bold letters) on the website, ?NO REFUND FOR ECONOMY FLIGHTS!?